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Cookiebeleid

1. General

  • 1.1 This cookie policy (the “Cookie Policy”) governs the use of cookies and similar technologies as part of your use of our website (www.deltrian.com (the “Website”)). This processing is undertaken by DELTRIAN (Deltrian International S.A.) as responsible party, company registered under number BE0440.089.790, with its registered office at Rue du Berlaimont, 21/A, 6220 Fleurus, Belgium (“Company”, “we”, “us”, “our”), in compliance with applicable electronic communications and data protection laws.
  • 1.2 Cookies are small text files that are stored on a device’s hard drive and contain certain information and sometimes personal data. When you use the Website, we also collect and process personal information other than through cookies and similar technologies. If you want to know more, please read our Privacy Policy (https://www.deltrian.com/privacy-policy).
  • 1.3 By continuing to use the Website or by clicking “Agree” to one or more types of cookies after you have been notified of the use of cookies and similar technologies, you acknowledge that you have read this Cookie Policy carefully and that you agree to it without reservations. As set out in this Cookie Policy, you can change your cookie preferences at any time.
  • 1.4 DELTRIAN reserves the right to change, supplement or replace this Cookie Policy from time to time. Such changes, additions or substitutions will be brought to your attention via the Website. If you do not agree with these changes, additions or substitutions, we ask you to send an e-mail to global@deltrian.com. If we do not receive notice from you within 3 working days after the changes, additions or substitutions have been notified via the Website, you will be deemed to have accepted all changes, additions or substitutions.

2. Types of cookies

  • 2.1 There are different types of cookies. Some are necessary to enable the proper functioning of a website, others serve to improve and/or simplify its use:
    • 2.1.1 Strictly necessary cookies;
    • 2.1.2 Functional cookies;
    • 2.1.3 Authentication cookies;
    • 2.1.4 Performance cookies;
    • 2.1.5 Targeting/Third-party cookies;
  • 2.2 Strictly necessary cookies are necessary for the functioning of the Website. These cookies do not collect any information about the user that can be used for marketing purposes and are essential to enable use the Website. Such cookies are exempt from the requirement for consent, in accordance with article 129 of the law of 13 June 2005 on electronic communications.
  • 2.3 Functionality cookies make it possible to memorise the user’s connection data, secure the user’s connection to the Website and provide live assistance. These cookies do not collect any information about the user that can be used for marketing purposes. These cookies are also exempt from the consent requirement.
  • 2.4 Authentication cookies enable users to identify themselves and access secure content. These cookies do not collect any information about the user that can be used for marketing purposes. These cookies are also exempt from the consent requirement.
  • 2.5 Performance cookies enable DELTRIAN to collect information about how users browse the Website, and to adapt and improve the Website if necessary. DELTRIAN is not able to identify the users using this type of cookie, and all the data collected by these cookies is processed anonymously. These cookies do not collect any information about the user that can be used for marketing purposes. These cookies are placed and used with the user’s consent.
  • 2.6 Targeting/Third-party cookies: DELTRIAN sometimes conducts advertising campaigns, often using third parties who can sometimes place cookies (or similar technologies) to assess with the success of the campaign or to display a targeted advert tailored to a user’s interests or to limit the number of views per user. For example, links to the social networks or to videos on YouTube -who are third parties- can, if appropriate, place cookies on the websites of DELTRIAN. These cookies are placed and used with the user’s consent.
  • 2.7 If a user refuses the use of some types of cookies, only those pages and services that do not need these cookies can be displayed, viewed and used. The parts of the Website that allow the inclusion of third-party content – and therefore of third-party cookies – will no longer be accessible and a message will inform users of this.
  • 2.8 A distinction must also be made between:
    • 2.8.1 Session cookies: automatically deleted from the computer’s hard disk or the memory of a user’s browser when they disconnect and/or close the browser; AND
    • 2.8.2 Permanent cookies: stored on the computer’s hard disk or the memory of a user’s browser for a limited time (minutes, days or years) after the disconnection or the closure of the browser.

3. What & why we process

  • 3.1 The table below shows in detail the cookies used on the WEBSITE and the cookies used by third parties.
  • 3.2 When visiting and using the Website, we place cookies or use similar technologies through which we collect and process personal data pertaining to you. Such cookies and similar technologies include:

 

Name Origin Description Lifespan Type
ga* .deltrian.com Google Analytics sets this cookie to store and count page views. 1 year 1 month 4 days Analytics
_ga .deltrian.com Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. 1 year 1 month 4 days Analytics
_hjSessionUser_3376551 .deltrian.com No description 1 year Other
_hjFirstSeen .deltrian.com Hotjar sets this cookie to identify a new user’s first session. It stores the true/false value, indicating whether it was the first time Hotjar saw this user. 30 minutes Analytics
_hjIncludedInSessionSample_3376551 .deltrian.com No description 2 minutes Other
_hjSession_3376551 .deltrian.com No description 30 minutes Other
_hjAbsoluteSessionInProgress .deltrian.com Hotjar sets this cookie to detect a user’s first pageview session, which is a True/False flag set by the cookie. 30 minutes Functional
__hstc .deltrian.com Hubspot set this main cookie for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). 5 months 27 days Analytics
hubspotutk .deltrian.com HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts. 5 months 27 days Analytics
__hssrc .deltrian.com This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session. session Necessary
__hssc .deltrian.com HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. 30 minutes Necessary
__cf_bm .hubspot.com Cloudflare set the cookie to support Cloudflare Bot Management. 30 minutes Functional
_fbp .deltrian.com Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website.
  • 3.3 You can prevent cookies from being placed, or delete already placed cookies, by adjusting your settings in your browser. Help with adjusting these settings can be found on the website of the browser you use. Keep in mind that not allowing cookies when visiting the website may lead to some or all of the website functions not working properly.

4. To whom we send

  • 4.1 DELTRIAN may share your personal data only with the following categories of recipients:
    • 4.1.1 DELTRIAN’s relevant staff, employees, consultants, agents or contractors;
    • 4.1.2 Online storage and hosting provider;
    • 4.1.3 Duly authorized transport or other service providers necessary to provide the Products or Services;
    • 4.1.4 Affiliated companies;
    • 4.1.5 Regulatory, judicial or governmental authority duly authorized by applicable law;
  • 4.2 DELTRIAN may rely on third party processors to provide you the Website, Products and/or Services. DELTRIAN will ensure that third party processors are only allowed to process your personal data on behalf and upon written instruction from DELTRIAN. DELTRIAN warrants that all third-party processors are selected with due care and are trained to be aware of the safety and integrity of your personal data.
  • 4.3 DELTRIAN may send anonymized and/or aggregated data to other organizations that may use those data for improving Products and Services as well as tailor the marketing, displaying and selling of those goods and services.

5. Where we process

  • 5.1 DELTRIAN and its third-party processors will only process your personal data in the EEA. DELTRIAN may transfer your anonymized and/or aggregated data to organizations outside of the EEA. Should such transfer take place, DELTRIAN will ensure that there are appropriate safeguards in place to ensure the safety and integrity of your personal data as well as all rights with respect to personal data you might enjoy under applicable mandatory law.

6. How we process

  • 6.1 DELTRIAN will do its utmost best to process only those personal data which are necessary to achieve the purposes listed in this Privacy Policy. DELTRIAN will process your personal data in a lawful, fair and transparent manner and will do its utmost best to keep the personal data accurate and up to date.
  • 6.2 Your personal data are only processed for as long as needed to achieve the purposes listed in this Privacy Policy or up until such time where you withdraw your consent for processing them. Note that withdrawal of consent may imply that you can no longer access the whole or parts of the Website, Products and/or Services. For more information on the retention period of your data, you can contact us at global@deltrian.com.
  • 6.3 DELTRIAN will take the appropriate technical and organizational measures to keep your personal data safe from unauthorized access or theft as well as accidental loss, tampering or destruction. Access by our personnel or personnel of our third-party processors will only be on a “need-to-know” basis and subject to strict confidentiality obligations. You understand, however, that safety and security are best efforts obligations only which can never be guaranteed.

7. Your rights

  • 7.1 As a data subject, you have the following rights under applicable data protection legislation, including GDPR:
    • 7.1.1 Right of access: you have the right to request access to all personal data processed by DELTRIAN pertaining to you. Subsequent requests for access addressed to us that are manifestly submitted for causing nuisance or harm to us, will not be dealt with.
    • 7.1.2 Right of rectification: you have the right to ask that any personal data pertaining to you that are inaccurate, are corrected free of charge. If a request for correction is submitted, such request shall be accompanied of proof of the flawed nature of the data for which correction is asked.
    • 7.1.3 Right to withdraw your consent: you have the right to withdraw your earlier given consent for processing of your personal data. You can withdraw your consent at any time by sending an email sent to the company (privacy) email address.
    • 7.1.4 Right of erasure: you have the right to request that personal data pertaining to you be deleted if they are no longer required in light of the purposes outlined in this Privacy Policy or if you withdraw your consent for processing them. However, you need to keep in mind that a request for deletion will be evaluated by us against legal or regulatory obligations or administrative or judicial orders which may contradict such deletion.
    • 7.1.5 Right of limitation: instead of deletion, you can also ask that we limit the processing of your personal data if and when (a) you contest the accuracy of that data, (b) the processing is illegitimate or (c) the data are no longer needed for the purposes listed but you need them to defend yourself in judicial proceedings.
    • 7.1.6 Right of opposition: you have the right to oppose the processing of personal data if you are able to prove that there are serious and justified reasons connected with these particular circumstances that warrant such opposition. However, if the intended processing qualifies as direct marketing, you have the right to oppose such processing free of charge and without justification.
    • 7.1.7 Right of portability: insofar as necessary, you also have the right to the portability of your personal data in a structured, commonly used and machine-readable format under the conditions provided for by the applicable data protection law.
  • 7.2 If you wish to submit a request to exercise one or more of the rights listed above, you can send an e-mail to global@deltrian.com. Such request should clearly state which right you wish to exercise and the reasons for it if such is required. It should also be dated, signed and accompanied by a digitally scanned copy of your valid identity card proving your identity.
  • 7.3 We will promptly inform you of having received this request. If the request proves valid, we shall honour it as soon as reasonably possible and at the latest 30 days after having received the request, unless a longer period is required according to the circumstances of the case.
  • 7.4 If you have any complaint regarding the processing of your personal data by DELTRIAN, you may always contact us via the e-mail address global@deltrian.com. If you remain unsatisfied with our response, you are free to file a complaint with the competent data protection authority (List of DPA per country: http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080).

LAST UPDATE DATE: JUNE 2023